We at Techmama.org are committed to providing a high-quality learning experience for all our users. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds Course Completion: To be eligible for a refund, you must request the refund within 30 days of your purchase and have completed less than 30% of the course.
Course Bundles: For bundled courses, the refund eligibility is based on the completion rate of the individual courses. If you have completed more than 30% of any single course in the bundle, you will not be eligible for a refund for that course.
Promotional Courses: Courses purchased at a discounted rate during a promotion or sale are not eligible for a refund unless otherwise stated.
How to Request a Refund: To request a refund, please follow these steps:
Contact Us: Send an email to support@techmama.org with your order number, the course name, and the reason for your refund request.
Verification: Our support team will verify your request by checking your course progress and purchase date.
Approval: Once your request is approved, we will initiate a refund to your original method of payment.
Refund Process Processing Time: Refund requests are typically processed within 7-10 business days. Payment Method: Refunds will be issued to the original payment method. Please note that the timing for the funds to appear in your account will vary based on your financial institution. Non-Refundable Items.
Downloaded Course Materials: If the course includes downloadable materials, and you have downloaded more than 30% of the available resources, you will not be eligible for a refund.
Certifications: Courses that include certifications or accreditation and where the certification process has been initiated are non-refundable.
Exceptions: In exceptional cases, we may consider refund requests outside the stated policy on a case-by-case basis. Please contact our support team with your specific concerns.
Changes to This Policy: We reserve the right to update or change our Refund Policy at any time. Changes to the policy will be posted on this page, and we will notify you via email of any significant changes.
Contact Us: If you have any questions about our Refund Policy, please contact us: Email: support@techmama.org
Phone: +91 73031 59360
Address: india Thank you for choosing techmama.org. We appreciate your business and strive to provide the best possible learning experience.
+91 80761 33309 (INDIA) | +1 2294733197 (USA) |
support@techmama.org